1. Introduction

When you use our services, you're trusting us with your information. We understand this is a big responsibility and work hard to protect your information and put you in control.

This Privacy Policy is meant to help you understand what information we collect, why we collect it, and how you can update, manage, export, and delete your information.

2. Information We Collect

We collect information to provide better services to our users. The types of information we collect include:

2.1 Information You Provide

When you reach out to us or submit a form, we may collect the following information:

• Your name
• Email address
• Contact number
• Practice or company name

2.2 Automatic Information

We automatically collect and store certain information when you use our services:

• IP address
• Device information
• Location information when enabled
• Pages visited and time spent on our website

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:

• Reply to questions and fulfill requests promptly and effectively.
• Deliver professional medical billing and related healthcare administrative services.
• Enhance our website functionality and continuously improve our services to better meet user needs.
• Share important updates, announcements, and essential service-related information in a timely manner.

4. Protection of Health Information (HIPAA)

As a trusted medical billing service provider, we strictly adhere to HIPAA regulations and all applicable healthcare privacy laws. We implement comprehensive administrative, technical, and physical safeguards to ensure the security and confidentiality of Protected Health Information (PHI).

5. Sharing of Information

We do not sell, trade, rent, or disclose your personal information to third parties. We may share limited information only in the following circumstances:

• With trusted service providers who assist our operations
• With legal or regulatory authorities when required by applicable law
• To detect, prevent, or address fraud, security risks, or other unlawful activities

5.1 SMS Data Protection

We do not share, sell, rent, or disclose mobile phone numbers or SMS opt-in consent information to any third parties for marketing or promotional purposes. SMS consent data is used exclusively to deliver the communications that users have expressly agreed to receive.

6. Website Cookies and Tracking Tools

We may use cookies to improve your browsing experience and analyze website traffic. You can manage or disable cookies through your browser settings.

7. Data Security

We take reasonable measures to safeguard your information, but please note that no method of transmission over the internet or electronic storage is completely secure.

8. Your Personal Privacy Rights

You have certain rights regarding your personal information, including:

• The right to request access to your personal data
• The right to correct inaccurate information
• The right to request deletion of your information
• The right to Opt out of non-essential communications

9. Changes to This Policy

We may revise this privacy policy from time to time. Any updates will be posted on this page with the updated effective date.